Let us reform our schools, and we shall find little reform needed in our prisons. John Ruskin (1819-1900)
Category Archives: Makes you Think
Word of Mouth Referrals
November 10, 2008 – 12:44 pm
There’s a theory that when you’re creating a questionnaire or survey of your customers, the one question that you should place above all others is: Would you recommend us to a friend? It’s a testing question that prompts revealing responses. People greatly value their friends and will not refer them to you unless they actually [...]
You have to do too …
November 2, 2008 – 7:30 pm
What we think, or what we know, or what we believe is, in the end of little consequence. The only consequence is what we do. John Ruskin (1819 – 1900)
